Ravings of a Textual Deviant

Ed’s new job is doing help-desk work. Yesterday, he set a new company record spending nine and a half hours on the phone yesterday with a single customer with the world’s slowest, least-reliable dialup service and not enough brains to wet a dish rag. There is no way I could even begin to to cope with that level of stupidity. Not even close. And nine and a half hours is way too much time to ponder questions like “How did this person manage to get hired in the first place?” and “Once you’ve been on the phone with someone for seven hours, do you know her well enough to ask her not to reproduce?”

This entry was posted on Friday, January 16th, 2004 at 5:31 pm and is filed under What It's Like To Work in IT. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.