The Circle of Life According to Ed

Our cable modem and cable TV have been down for a week now. Ed’s been unable to get through to a customer service rep, and keeps getting a recording. Today, he sent them a polite but firm email. Then he told me this:

“Verbally kicking Comcast felt oddly gratifying. My bosses kick me, I kick Comcast, Comcast kicks the dog, the dog bites the cat, the cat bites the mouse, the mouse bites my customer… circle of life.”

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