Sometimes Trouble Shoots Back
Me: (post unsuccessful troubleshooting attempt) Anything else I can help with…or console you about?
S: Nope, doing OK otherwise…oh, my sock has a hole in it.
Me: Darn.
S: Yep! That’s it!
***
“We can’t force [client]’s people to do things correctly…all we can do is rat them out when they don’t.”